Healthcare Admin Issues
Missed Calls = Missed Patients
Most clinics miss dozens of calls daily during load shedding, lunch breaks, after hours, or when the line is busy. These are patients trying to book, ask questions, or get urgent help.
Human Staff Overload
Receptionists are often overwhelmed, juggling calls, walk-ins, admin work, and emotional stress especially in small clinics where one person handles everything.
Limited Operating Hours
Most clinics only operate phone lines during the day. But patients often call after work, at night, or over weekends when no one is available.
No-Shows and Late Arrivals
Patients forget appointments or arrive late especially in areas without SMS reminders or where people rely on memory. This disrupts schedules and wastes valuable time.
Language and Access Barriers
Many clinics serve multilingual communities, but their staff may only speak one or two languages. This creates confusion, miscommunication, and a lack of trust.
24/7 Voice Answering
"SYLO never misses a patient.
Appointment Bookings
Books new and repeat patients
directly into the clinic’s calendar
system.
FAQ Handlings
FAQ Handling - clinic hours, services,
insurance, directions
Client Testimonials
"We were losing thousands a month from missed calls and poor follow-up. SyLo gave us control, professionalism, and peace of mind. It paif for itself in under a month."
Sipho Dlamini
Clinic Manager, Ubuntu Wellness Centre - Durban
Since we installed SyLo, our missed calls dropped to zero. Our patients feel heard, and we've seen a clear increase in daily bookings.
Dr Lindiwe Maeko
Owner Ikhaya Family Clinic - Soweto, South Africa
" We expanded quickly, but admin was our bottleneck. SyLo automated our front desk so well that we scaled without needing to hire more staff. Patients love the speed and clarity of the responses"
Dr Amina Hassan
Founder, CarePoint Medical - Nairobi, Kenya
Our Clients
Lets Improve Your Clinic
Want to learn more about our SyLo? Talk to our experts.